A live chat is one of the many channels of communication provided by some website hosting providers as a part of their support service. Determined by the service provider, the chat is used for billing, pre-sales and/or tech support. This way of contact is quicker in comparison to a support ticket and it'll make it much less likely to misspell or misunderstand anything as compared to a telephone call with an agent. Furthermore, when the trouble that you experience needs some time to be investigated and resolved, you can do something different meanwhile instead of just waiting, as you'd have to do when you call. You can also use a live chat assistance service completely free provided that you have web accessibility even if your website hosting provider is located in another country and they don't have a local phone number you can call.

Live Chat Support in Hosting

We provide a live chat support service for all of the Linux hosting packages that we offer and we can support you with almost everything live. If you do not have an account with us yet, we will provide you with more details about the plans to help you to get the most appropriate plan. In case you are an existing customer, we are able to help you with any billing or general matter and with numerous common technical troubles, for example an e-mail address installation in a desktop email client. In case you are unable to phone us for whatever reason or you are in some country where we do not have a local telephone number, our live chat is the best way to get in touch with us. Of course, some problems need extra time to examine and test, which means that you will need to open a ticket to our technicians, however, we will save your time and help you with a number of problems on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we supply is available every single day, even on weekends and holidays. It's the perfect way to find out more about our Linux semi-dedicated hosting packages in case you don't have an account yet or to get some issue resolved if you are a customer and our support agents will help you instantly no matter what time of the day you join the chat. In case you're hestitating which package is more appropriate for your sites, if you need advice whether you should acquire a certain upgrade and how to obtain it or in case you've got difficulties installing an email account on your computer, you're able to contact us and we will give you the necessary details without delay. The live chat is accessible even after our phone lines are off for the day, therefore if you have an account with us, you can rest assured that you will always enjoy instant help with any kind of question or issue that pops up.