Customer Support Channels
A 1–hour Response Guarantee
Our user assistance team is educated to very quickly deal with all of our Linux hosting packages customers’ concerns and assistance inquiries. Through our ticketing system, you are able to fill in your inquiry and a support team fellow member will most likely go back to to you in less than maximum 60 minutes. Basically, practice has revealed that the standard solution period is Twenty or so minutes.
A Top–quality Support Service
Our help support service is offered by a crew of knowledgeable professionals who will be able to reply to your issue right away. You’re able to get hold of the technical support team by opening a customer assistance ticket from your Online Control Panel or by sending us an e–mail message. On working days, you may as well contact us on the phone or make use of the online chat option.
An Intuitive Help Section
izemhost’s Control Panel gives a broad know–how base that’s built–into all areas. In each section, you’ll find a Help press button which will load for you a group of step–by–step guides on how to take advantage of a selected option or perform a selected action. Furthermore, we have produced training clips so as to get a better idea of the Control Panel’s interface.