Phone Support in Hosting
Because we have live telephone support 14 hrs daily, you'll be able to call us and talk with one of our customer support agents to get more info about all Linux hosting packages that we provide and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we now have telephone numbers on 3 different continents and you are able to call the one nearer to you - in the USA, the UK or Australia. In case you are already a customer, you can call about general and billing matters, or even about some technical ones. If the trouble is strictly technical or it requires more time to handle, you will have to employ our ticketing system, that will enable both you and our technical support team to keep track of the information provided by each side.
Phone Support in Semi-dedicated Hosting
If you need more info regarding the Linux semi-dedicated hosting packages that we offer, you can call any of the three support lines that we have around the globe - in the United States, the United Kingdom and Australia. In this way, you can check in advance if our services are appropriate for your sites. In case you are already our client and you own a semi-dedicated account, you can contact us over the phone for fourteen hours a day about any billing or basic issues. For strictly technical issues you are able to take advantage of our ticketing system and communicate with our technical support as sometroubles just need more time to be dealt with, still we will help you over the phone with countless minor technical problems as well, saving you time and efforts.