If you have ever had a hosting account before or you've dealt with any other online service, you are probably aware from your own experience that for many things it's better to speak with a live person on the telephone than to exchange tickets or emails. If you want to find out more about a service before you purchase it or when something small should be done, for example, it will be much easier and faster to get it done real-time. If you are able to get in touch with representatives by phone, it is also very likely that you're dealing with a real web hosting supplier, not just a reseller. The type of support that you will get over the phone differs between different providers - from general matters to experienced technical support. Typically most of the suppliers offer pre-sales assistance and first level phone support, while more complex technical issues are managed through email and / or tickets.

Phone Support in Hosting

Because we have live telephone support 14 hrs daily, you'll be able to call us and talk with one of our customer support agents to get more info about all Linux hosting packages that we provide and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we now have telephone numbers on 3 different continents and you are able to call the one nearer to you - in the USA, the UK or Australia. In case you are already a customer, you can call about general and billing matters, or even about some technical ones. If the trouble is strictly technical or it requires more time to handle, you will have to employ our ticketing system, that will enable both you and our technical support team to keep track of the information provided by each side.

Phone Support in Semi-dedicated Hosting

If you need more info regarding the Linux semi-dedicated hosting packages that we offer, you can call any of the three support lines that we have around the globe - in the United States, the United Kingdom and Australia. In this way, you can check in advance if our services are appropriate for your sites. In case you are already our client and you own a semi-dedicated account, you can contact us over the phone for fourteen hours a day about any billing or basic issues. For strictly technical issues you are able to take advantage of our ticketing system and communicate with our technical support as sometroubles just need more time to be dealt with, still we will help you over the phone with countless minor technical problems as well, saving you time and efforts.