Extensive Online Documentation in Hosting
If you have bought your first hosting plan from our company or have moved your website over to us, you’ll get familiar with our platform and our custom-built Hepsia hosting Control Panel in no time due to the fact that we have compiled a detailed web-based knowledge base where you can find all the information that you will ever need – both general info in regard to the service as a whole and more specific info about the separate functions that you can use and the issues that you can stumble upon. The articles are available in two locations. The whole article list can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each Control Panel section too. You can become aware of how to do basically everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include in-depth instructions, so you won’t ever get disoriented due to an unclear text. Needless to say, if you encounter a more specific obstacle and you’re unable to find a solution in our knowledge base, you can touch base with our client care team 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated hosting packages, will allow you to access the comprehensive online help documentation that we have compiled for you. The articles offer general information on our services, educational manuals about the various functions that you can access, plus troubleshooting guidelines that can help you fix common issues that you might encounter. The topics that we’ve included encompass just about everything, from uncomplicated things such as how to host a brand-new domain name in the account, to more elaborate ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right side of the page that you are on, whilst the whole article archive is accessible through the dedicated Help section.