1 hour ticket response
We are committed to supplying a prompt and appropriate response to each helpdesk ticket submitted by a user. Our proficient tech support engineers will examine your query and will think of the most effective solution. We offer a 1–hour response time guarantee for all tech support tickets. In fact, our average trouble ticket response time has proved to be twenty minutes.
An Excellent Customer Care Service
Each member of our technical support team has many years of experience in the Linux hosting packages niche and almost all of them have been with us for at least five years. They all are ready to reply to all your questions in the most proficient way possible.
An Easy–to–Navigate Help Center
In the Online Control Panel you can find an intuitive Help section where you can find quick hints on how you can use our web hosting services. You can see the answers to your inquiries in the F.A.Q. repository, find more suggestions in the web hosting account management articles or check out the step–by–step video tutorials.